delivery and returns

Shipping cost

The shipping cost of a delivery depends on the weight of your order and what kind of delivery you prefer.
In Austria and the EU-Zone the shipping time is about 10 to 15 working days, worldwide about 2 or 3 weeks. Shipping to non-EU countries causes additional duties, taxes and fees.

Our online store

Open on weekdays, 24 hours. If your order at the weekend please be patient, we will take care about your order on Monday.

Track your shipment

With your tracking number, you can easily track your shipment at any time. Please note, that some items cannot be tracked seamlessly abroad. You will get more information after your order.


14-day Return policy. You have 14 days from the date you received your order to return it. Please note that we can only accept non-used items. We kindly ask you to make sure to not remove any attached product labels and to send back items new, in original packaging and complete. We cannot issue a refund if we do not receive the item. Shipping costs are non-refundable. For more information, please refer to the cancellation policy in our Terms & Conditions.